Privacy Policy

Privacy Policy for Fresh Product Orders via Website

1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website to order fresh products. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing and delivery address.

  • Order Information: Details of products ordered, preferences, and transaction history.

  • Payment Information: Payment method details (processed securely through third-party payment providers; we do not store full payment details).

  • Technical Data: IP address, browser type, device information, and website usage data (via cookies or similar technologies).

3. How We Use Your Information
We use your information to:

  • Process and fulfill your orders

  • Manage payments and transactions

  • Provide delivery services

  • Communicate order updates and customer support

  • Improve our website, products, and services

  • Send promotional offers (only if you opt in)

4. Sharing of Information
We may share your information with:

  • Delivery partners to complete your order

  • Payment processors to securely handle transactions

  • Service providers that help operate our website (e.g., hosting, analytics)

  • Legal authorities if required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Retention
We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, or regulatory requirements

  • Resolve disputes and enforce agreements

6. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and usage

You can manage cookie preferences through your browser settings.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no online system is completely secure.

8. Your Rights
Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict certain processing

  • Withdraw consent for marketing communications

Requests can be made through our contact details below.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us through our website or customer support channels.

Last Updated: April 2026